“Hi. I’m calling because of the warranty expiration you sent me about the…
What?... No, I’m calling about this expiration card you sent and…
What numbers? … Well which vehicle? I’ve got three that are… Um, no I’m not going to give you all the vehicle ID numbers… Because *you* sent *me* this card and you should be the one to know what it’s about. … I’m not giving you that information. I can give you the customer number on the card you sent, but I’m…fine…fine…the number on the card is [#####]… Which one? It doesn’t say…No, you listen to me, I’m not giving you that information. … Because it’s none of your business. Don’t speak to me that way, I want your supervisor. … … … Hello? Yes. Well, I was fine but now not so much. Listen, you sent me a card with a customer number on it and I’m calling to find out what it’s… don’t worry about whether I’m fine or not… could you please just tell me what this card…no…because my health and welfare are none of your business! What is the matter with you people? You know what? Goodbye!”
I looked at him and said, “what the heck was that all about?”
He said, “oh, we got this card in the mail from the DMV alerting us to an expiration of warranty and something about an extended warranty and I was trying to find out which what they were talking about.
I asked to see the card. It was pretty official looking at first glance, but when I started reading it, it appeared to be just trying to scare you into buying some warranty by making it look like it was some sort of requirement. I said, “how did they answer the phone? An official DMV type greeting or recording?”
Nope…just as I thought. Phishing.
Be safe out there kids. You don’t want to get duped into buying crap you don’t need because it looks like the real deal or because somebody’s telling you a branch of the government says so.
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